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THE STATE OF RETAIL 2027

08 Feb 2027
Heart of Retail Theatre | Hall 5
What's Next Retail with Purpose The Customer
Retail is the Heartbeat of the Economy

Retail is often talked about as a sector, but its influence stretches far beyond the shop floor. It shapes our high streets, fuels employment, drives innovation and reflects the confidence of the nation itself. As consumer habits evolve and economic pressures continue, what role does retail play in the UK's future prosperity? This conversation explores why retail remains one of the country's most important industries—and what needs to happen to keep its heart beating.
Speakers
Helen Dickinson OBE, Chief Executive - British Retail Consortium