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Conversations among consumers on social media now have an unprecedented ability to shape attitudes toward people, products, services, brands and to influence buying decisions. Read our interview with author Anna Bianchi about her book Driving Consumer Engagement on Social Media, Influencing Electronic Word of Mouth, published by Routledge.

Watch a woman in tech and female entrepreneur, Bobbi Trehan-Young, and learn how she managed to succeed despite many challenges. She designs stylish and functional tech accessories for women in the corporate world, and was nominated for the Global Awards in 2021 by the WomenTech Network. Our content editor at Hyve, Lina Vaz, talks to her about her business journey.

Mental health in the workplace is an important issue affecting many industries, including retail. What can retailers do to support their staff? Andrea Woodside, Lead Training and Wellbeing practitioner at Retail Trust, talks to our content editor Lina Vaz about this, offering practical advice and suggesting how to deal with people in a caring and supportive way.