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POWER TALK with Ray Clacher, Chief Executive, Morleys Department Stores | Leading the Next Generation of Department Stores - Heritage, Place and Modern Relevance

03 Feb 2026
The Hidden Forum | Hall 5
Transformation & Innovation Leadership & Legacy Commerce & Community

In this Power Talk, Ray Clacher examines the evolving role of the department store at a time of renewed investment and transformation. With Morleys entering an exciting new chapter — including the highly anticipated reopening of Jolly’s in the historic city of Bath — Ray shares how heritage retail can be reimagined for modern shoppers.
 

The conversation will explore restoring historic assets, balancing independent identity with group strength, and redefining department stores as vital community anchors — from the role they play in local economies to how Morleys is going further by introducing new services, experiences and activities that support customers and communities more than ever. The session offers practical insight into experience, curation and long-term relevance in physical retail.

 

Scent Partner:

Feel Your Glow
Where Fragrance Matters
Stand: 4H28

Chairperson
Lauretta Roberts, Co-founder, CEO & Editor in Chief - TheIndustry.fashion
Speakers
Ray Clacher, Chief Executive - Morleys Department Stores
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