Spring Fair - 3-7 FEBRUARY 2019 - VOLUME OPENS 2 FEB



Managing Returns and Remaining Profitable

05 Feb 2020
Retail Skills Theatre
Retail Skills Theatre
Returns are part and parcel of ecommerce so with the correct management of returns your profit margins can be protected and your business can continue to grow. A positive returns experience can also be the difference in retaining a customer but how can online retailers do this whilst managing costs? This session will equip you with know-how to effectively deal with returns in a way that keeps the customer happy and your margins healthy.
James Hyde, CEO & Founder - James and James eCommerce Fulfilment
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